What is ISupportJamaica.com?
is a crowdfunding platform which seeks to provide a simple, creative and secure avenue for Jamaicans residing locally and overseas; as well as friends of Jamaica to provide financial support to micro-enterprises and not for profit projects and programmes.
What is Crowdfunding?
This is the practice of funding a project or venture by raising small amounts of money from a large group of people, typically via the internet.
How Crowdfunding Works
Crowdfunding comprises of:
How does ISupportJamaica work for donors?
Every project on ISupportJamaica has a funding target and deadline. If you see a project you like, then donate funds to make it successful.
How do I go about donating?
Funding a project is quick and easy. First, identify the project you want to fund then click the 'Fund this project' button and you will be taken through the donation process of your choice. See steps to donate here
How does ISupportJamaica work for project owners?
The first thing to do when you get on the ISupportJamaica.com is to sign up. When you sign up this ensures full access to the platform, you will be able to donate or even create your own campaign.
How do I start a campaign?
Click the 'Start A Campaign' text found at the top of the home page and complete the process of building your project. All project submission must meet our guidelines before going live.
What are the requirements for project owners?
What are the requirements for a project?
What is a project story?
Synopsis of the project for which ISupportJamaica is raising funds.
What is a funding target?
The amount of money that the project owner needs to complete their project.
What should I consider when setting my funding target?
You are free to think big, however, realistically, crowdfunding works better for fundraising targets between USD 500 and USD 5,000. If your total budget for your campaign is much higher than this, we would suggest that you divide the project into phases and start with something simple and achievable.
What information should I share on my campaign page?
The more information you share, the more you will procure your donors' trust.
Is a project video required to launch?
Project videos are not mandatory, however, projects that consist of a video tends to raise more money and reach their target. We highly recommend that you include one for a greater chance of success.
What is the timeline for these campaigns?
Crowdfunding is not a quick-fix for getting funding overnight. However, with your commitment and cooperation, our team is always ready to get you started on the road to achieving financial assistance. Once the campaign is live on ISupportJamaica.com, depending on the funding need, you will need one to two months to reach your target through fundraising effort and public response to your campaign.
Who can donate?
ISupportJamaica makes it easy for persons, despite their geographical location, to contribute to promising businesses and worthwhile causes in communities across Jamaica. In essence, the portal is open to anyone who is interested in donating.
Who can upload projects on ISupportJamaica.com?
ISupportJamaica encourages partnership with ventures of many legal forms, including social enterprises, community-based organizations and non-governmental organizations. These entities, prior to approval, among other things, are required to submit relevant proof of purpose, indicating that their organization is for the public or social benefit.
Is funding on ISupportJamaica.com Flexible or All or nothing?
ISupportJamaica funding model is Flexible.
What does 'Flexible' funding mean for?
What projects are prohibited?
Can overseas project seek funding via ISupportJamaica.com?
ISupportJamaica.com only permits Jamaican based projects and ventures that possess structured and practical timeframes for the realization of goals, which are clearly communicated.
We welcome and support campaigns that fall into any of the categories below:
What is the funding model for ISupportJamaica?
Is there a donation limit for donors?
The maximum a donor can pledge per year is USD 10,000.00
Can I choose to keep my donation anonymous?
Yes. If you choose to pay anonymously, only the ISupportJamaica team and project owner will be able to see your details.
Can I donate to a single project more than once?
Yes. More than 60% of projects that reach their target have repeat donors.
Can I change my donation if I donated to the wrong project?
Yes, once the project is still active. If you would like to change your donation, please contact us using the Change My Donation' in the subject line at ISupportJamaica@jngroup.com
Do I need an account to make a donation?
No, you do not. You can easily donate to any project by just clicking the 'Fund Project' button.
We recommend that you register with us, so we can keep you updated on what's happening.
I forgot my password. What do I do?
Click on 'Forgot Password' under 'login'. Enter the email that you registered with and we will send an email link for you to reset your password. You can also reset your password by providing the answers to your security questions.
How secure is it to donate to ISupportJamaica.com?
All donations made on ISupportJamaica are processed securely using industry-standard SSL encryption (Secure Socket Layer). We consider your protection important and security is one of the greatest contemplations in all that we do.
In the event that you have any inquiries in the wake of perusing this, or experience any issues, please get in touch with us at ISupportJamaica@jngroup.com
How long does it take for my donation to reflect on a project?
If you donate via PayPal, your donation will be displayed instantly after it has been successfully submitted. All other channels of donations will be reflected one day after payment is received.
Donations conducted via 'Alternative Options' on weekends and public holidays will take effect the next business day.
What are the fees involved?
ISupportJamaica does not charge any fees to donors; however, they will incur third-party fees determined by their credit card.
Project owners will incur a five (5) percent service charge on funds collected for administrative purposes (Conditions Apply)
Does ISupportJamaica review and approve campaigns before they go live?
Yes, we do. Review and approval usually take up to five business days before campaigns become active on the site.
Our team works closely with project owners to ensure that their projects are accurately represented. If a suspicion is raised regarding a project, we investigate by requesting supporting evidence. If we find that a project is fraudulent or illegal, the project will be removed and barred.
Despite our best efforts, ISupportJamaica cannot guarantee the full accuracy of every project that is posted. We strongly recommend that you only donate to a project when you feel confident about their cause and legitimacy.
Receiving your funds
If your campaign is successfully funded, the funds will be deposited directly to your JN bank account.
It may take up to 14 days for the payment to be processed.
In the event that a campaign target amount is not reached within the donation period then donors to that campaign will be informed and will have the option to assign their donation to another campaign. If donors have been notified and have not taken the option to assign their donation to another campaign within six months of being notified, ISupportJamaica reserves the right to assign the donation to another campaign or to allocate the donation to assist in offsetting the administrative costs associated with the Isupportjamaica.com initiative.
What should you do if you suspect a project is misleading or fraudulent?
If you suspect a project on ISupportjamaica to be misleading or fraudulent, please contact us at ISupportJamaica@jngroup.com
Does ISupportJamaica guarantee a project's completion?
ISupportJamaica does not guarantee project completion. It's the project owner responsibility to complete their project. We encourage that all donors carry out due diligence on a project before they decide to donate.
Does ISupportJamaica share my personal information?
No. We are committed to your privacy. Please see our terms and conditions for more details.
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